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September 2, 2010

How social media companies respond to irate users

The overhaul of Digg, which shifts the focus from a page edited by the masses to a personalized news feed, has angered some of its most loyal users. Many Diggers have been very vocal about staging an exodus to rival news site Reddit.

Of course, these types of rumblings seem to happen just about any time a large site has its formula tinkered with.


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