The odd story involving Price Chopper, Twitter and a total overreaction to a negative comment

Social media became social distortion for the supermarket chain Price Chopper after a representative of Price Chopper’s customer service department got into a personal tweeting dispute with a Syracuse-area customer.
Now the Twitter chatter is going viral.
The dispute erupted after the customer posted a tweet on Price Chopper’s Twitter page that criticized the supermarket chain. A Price Chopper employee reacted by contacting the customer’s employer and requesting he be disciplined.

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